Shipping Policy
All our items are individually wrapped and boxed with care and attention to detail. If the item is a gift please get in touch and we will add an extra 31 Links touch.
UK Mainland Shipping
We offer free standard shipping on all orders over £100 within the UK mainland. For orders below £100, a minimum shipping fee of £5 will apply.
We aim to send your items out immediately after payment has cleared in our bank account. In general, this means your goods will be despatched within 2 to 5 days of receipt of payment, subject to stock availability. For ‘to order’ items you will be notified when your item is ready, we aim this to be 4-6 weeks from placing your order.
We will send an email when an item is dispatched, as a signature will sometimes be required upon receipt. If you need your item/s urgently, please send contact us and we will do our very best to accommodate your wishes. We will endeavour to inform you of any delays as soon as possible.
Overseas Shipping
Maximum postal costs to any other country other than the UK will be calculated at checkout. Postal costs to EU may be cheaper, please enquire directly.
Please be aware that international deliveries may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.
Additional Information
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We cannot guarantee delivery times, especially during peak periods or unforeseen circumstances such as adverse weather conditions.
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If your order is delayed or lost, please contact us at hello@31links.com
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We reserve the right to modify our shipping policy at any time.